Evaluating Web Site Performance

Setting up a website is the very first step of an Internet marketing campaign, and the success or failure of your site depends greatly on how specifically you have defined your website goals. If you don't know what you want your site to accomplish, it will most likely fail to accomplish anything. Without goals to guide you in developing and monitoring your website, all your site will be is an online announcement that you are in business.

If you expect your site to stimulate some form of action, whether it is visitors filling out a form so a
representative can contact them, or purchasing a product, there are steps you can take to insure that your website is functioning at peak efficiency. One of the first indicators of how well your site is working for you is finding out the number of visitors in a given period of time. A good baseline measurement is a month in which you haven't been doing any unusual offline promotional activities.

However, just because hoards of people have passed through your gates does not mean your site is successful. Usually, you want those visitors to actually do something there. It is equally important to monitor the number of visitors to your site who made a purchase. This figure is called the site conversion rate, and it is an essential element of the efficacy of your website.

To find the site conversion rate, take the number of visitors per month and figure out the percentage of them that actually performed the action your site is set up for. For example, if you had 2,000 hits to your site, but only 25 of them purchased your product, your site conversion rate equals 1.25%. To get this figure, take your number of visitors and divide that figure by the number of visitors who made a purchase. Then divide that result by 100 (25 ?00 X 100).

If your website is set-up to get visitors to fill out a form, make sure to then figure out what the difference is between your site conversion rate and your sales conversion rate. This is because not everyone who fills out your form will actually become your customer. However, whether your site is set-up to sell a service or product, or to get the visitor to fill out a form, the site conversion rate will measure the success or failure of your website whenever you make changes to the site.

You may find that you need to implement some additional marketing strategies if you find that traffic to your site is extremely low. There are several effective methods to improve the flow of traffic to your website, particularly launching a search engine optimization campaign. This campaign is targeted at increasing your position in search engine results so that consumers can find your pages faster and easier. You can either research the steps you need to take to improve your search engine rankings, or employ a search engine optimization company to do the work for you. In either case, after your have improved your search engine positions, make sure you keep on top of them by regular monitoring and adjusting of your efforts to maintain high positions.

Another factor to examine is how easy it is for a visitor to your website to accomplish the action the site is set-up for. For example, if your goal is for the visitor to fill out a form, is this form easily accessible, or does the visitor have to go through four levels to get to it? If it's too difficult to get to, the customer may just throw in the towel and move on to another site. Make sure your buttons are highly visible, and the path to your form or ordering page quickly accessible.

Finally, have a professional evaluate the copy on your website. The goal is, of course, to get your visitor to make a purchase or fill out your form. Website copy must be specifically geared to your online campaign and not just a cut and paste job from your company brochure. The right copy can make the difference between profit and loss in your online campaign.

For Successful Marketing Understand Your Target Market

Before you can do any good advertising your product and service or undergo any decent marketing campaign you have to know your target market. In the world of internet marketing you need to be able to know as precisely as possible all the information you can gather so you can custom tailor your marketing mix to be more effective.

You will need to know about their demographics. On any online marketing campaign you need to know who it is that you are reaching out to. What does your ideal customer look like? How old are they? What income bracket are they in? Where do they work? Where do they socialize? What are their buying habits? The marketing strategies that you incorporate are going to use all this information. Fortunately it doesn't take much to find out much of this. If you are targeting a certain geographic area, use the internet to find out as much demographic information as possible. In the US use the chamber of commerce for that area.

For your market targeting you will also need to know about their geographic location. What is the culture there like. Get familiar with ti and find out what things are typical for that region. Make sure you find out not only what marketing strategies are popular but find out also what things are taboo. What may seem harmless to one region may be a death sentence to your marketing strategy if your marketing research doesn't find this information out.

You also need to see what other factors might affect the buying decision and behavior of your target market. What styles are in fashion for your target markets? What type of climate is it? Are they freewith their money? It may seem like a lot of work but if you want your marketing plan to work, all of this research is going to pay off.

The most important part of your marketing research will be understanding your customers needs. The more you understand this, the better able you will be to create an ad campaign. This will help bring about some effective branding of your product and services as a viable part of their buying pattern.

Your best way to find out about your target market, though, is to spend time where they are. If your hope is to have a coffee shop, you are going to want to see first hand what works and doesn't work You will want to know what the atmosphere is like in a successful coffee shop and spend time talking to customers to find out what they like and don't like about it. The same thing is going to be important for any online marketing plan.

Wherever it is that your potential customers go to find out more about what you are trying to offer them, go and spend time there. If there is a forum that is used by those who typically are interested in your product or service, be a member of it or spend time reading what is going on. Get in the shoes of your target market and find out what it is like to be them. The more you can understand them, the more effective you will be a marketing to your target market.